NEOLIVA REWARDS
NEOLIVA REWARDS
Earn Points. Redeem Discounts. Shop Smarter.
Welcome to Neoliva Rewards — our loyalty program created to make your beauty, care, and wellness shopping experience even more rewarding. Every time you shop at Neoliva.store, you earn points that can be used toward future discounts.
EARN RATE
Point for Every EGP 1 Spent
The more you shop, the more points you collect. Whether you are restocking sunscreen, upgrading skincare, shopping haircare essentials, or ordering personal care products, every eligible purchase helps build rewards for your next order.
REDEEM FROM
Points
You can start redeeming your points once you reach 500 points. Available rewards may appear in your account, rewards panel, cart, or checkout depending on the active rewards setup.
HOW IT WORKS
How Neoliva Rewards Works
Create an Account
Sign up or log in to your Neoliva account to start collecting points.
Shop Your Essentials
Browse skincare, haircare, makeup, personal care, baby care, and wellness products.
Earn Points
Earn points with every eligible order placed on Neoliva.store.
Redeem Rewards
Once you reach the minimum points required, redeem your points for discounts on future purchases.
WHY JOIN?
More Value Every Time You Shop
Earn Automatically
Collect points on eligible purchases when you shop while logged into your Neoliva account.
Save on Future Orders
Use points to unlock discounts and reduce the cost of your next purchase.
Reward Your Routine
Your skincare, beauty, wellness, and personal care essentials become part of a more rewarding shopping experience.
Easy to Use
No complicated steps. Create an account, shop, earn, and redeem.
Built for Repeat Customers
The more you return to Neoliva, the more value you can receive over time.
Bonus Campaigns
Special bonus point campaigns may be available from time to time.
WAYS TO EARN
Earn Points Through Eligible Activities
| Activity | Reward |
|---|---|
| Place an eligible order | 1 point per EGP 1 spent |
| Create a customer account | Points may apply if available |
| Join special campaigns | Bonus points may apply |
| Seasonal promotions | Extra points may apply during selected offers |
WAYS TO REDEEM
Turn Points into Savings
| Points | Reward |
|---|---|
| 500 points | Redeem for an available discount reward |
| More points | Unlock higher reward value when available |
Reward values and redemption options may vary depending on active Neoliva Rewards settings and promotional campaigns.
WHO CAN JOIN?
Available for Neoliva Account Customers
Neoliva Rewards is available to customers who create an account on Neoliva.store. To earn and redeem points, you must be logged into the same customer account used to place your orders.
Guest checkout orders may not collect points unless they are linked to a customer account. You can view your available points by logging into your Neoliva account or opening the rewards widget on Neoliva.store, if available.
IMPORTANT RULES
Rewards Rules
- ✓Points are earned on eligible purchases only and calculated based on the final paid product value.
- ✓Shipping fees may not count toward points.
- ✓Discounts, refunded items, cancelled orders, gift cards, and store credit may not earn points.
- ✓Points may be removed if an order is cancelled, refunded, returned, or marked as invalid.
- ✓Rewards cannot be exchanged for cash and points cannot be transferred between accounts.
- ✓Abuse, fake orders, repeated cancellations, or suspicious activity may lead to points cancellation or account restriction.
Returns & Refunds
If an order is returned, refunded, cancelled, refused, or partially refunded, any points earned from that order may be removed or adjusted.
Offers & Rewards
Rewards may sometimes combine with selected promotions, depending on campaign rules. Some products or offers may be excluded.
Program Updates
Neoliva may update earning rates, redemption rates, minimum redemption points, eligible products, expiry rules, or program availability.
START EARNING TODAY
Your Next Reward Starts with Your Next Order.
Create your Neoliva account, shop your favorite beauty and wellness essentials, and start collecting points with every eligible purchase.